Post Falls · Coeur d'Alene · Spokane
Hire an expert to design, implement, and support your home technology — backed by 25 years of software quality and engineering experience. From large projects to small fixes, FTO handles it all. No upselling. No call centers. Local, in-person expert help.
What Is FTO?
Businesses hire a Chief Technology Officer to plan, manage, and maintain all their technology. Someone who knows the systems inside and out, makes sure everything works together, and is there when something breaks.
That's exactly what FTO is for your home — your dedicated technology expert, from initial setup and programming through ongoing support. No call centers, no strangers, no starting over every time.
Home Technology
I set up, program, and configure the technology in your home — from your network foundation to every connected device. No brand loyalty, no upselling. Just what works best for your home and your life.
Whole-home and whole-property coverage with zero dead zones. For new construction, I work with your builder to spec wired infrastructure built to last — including outdoor conduit runs so you can extend Wi-Fi to a shop, guest house, or future building without tearing anything up. Wire it once. Expand forever.
Most routers are insecure right out of the box. I use professional-grade, business-class equipment and configure it properly — guest isolation, VLAN segmentation, unique passwords, and locked-down smart devices. The same level of network security businesses pay thousands for, properly set up in your home.
Custom automations built around your life — not a vendor's ecosystem. Lights, climate, locks, blinds, and sensors all working together intelligently, without you having to think about it.
Cameras, locks, thermostats, garage doors, doorbells, blinds, motion detection — all connected and configured. If it plugs in or connects to your network, I set it up right and make it work with everything else.
TV setup and programming, streaming configuration, and audio system integration. Whether it's a soundbar, a receiver, or a multi-room audio system you already have — I get it all working together and programmed the way you want it, first time.
New computer setup, printer headaches, software problems, and performance issues — handled with the same precision a 25-year Microsoft engineer brings to every job.
Who I Serve
Whether you're breaking ground on a new build, refreshing an existing home, or running a short-term rental, FTO brings the right approach for where you are — and where you want to be.
The ideal time to do it right. I work with your builder at the design stage to spec every access point, cable run, and smart device location before the walls close — so your finished home is genuinely intelligent from move-in day.
Already in your home and ready to make it smarter? I assess what you have, build on what works, and upgrade what doesn't. From a better router to a full smart home — no rip-and-replace required.
Running a short-term rental means managing access codes, worrying about guests on your network, and dealing with thermostats left running. Smart technology handles all of that automatically — so you spend less time managing and more time earning.
Step by Step
Walk me through your home and wishlist. I'll diagnose your current setup, identify priorities, and outline a plan. No obligation.
Solid Wi-Fi and network security before any automation is added. Everything else depends on the foundation being right.
I connect your devices, build your automations, and program everything based on how you actually want to live in your home.
Clean dashboard, plain-English walkthrough. You're in control from day one — not dependent on me for every small thing.
I follow up to make sure everything works the way you want. Adjustments, new devices, changes to your routine — I've got you covered. After living with your system for a few weeks, you'll have a much better sense of how you actually want things to work. That's the best time to fine-tune — and I'll be there for it.
Meet Kevin
I'm Kevin Christian — the Family Technical Officer. I spent 25 years at Microsoft in software quality and engineering, making sure complex systems worked reliably for millions of users. I bring that same mindset to your home.
I'm not a big company. I'm one person who shows up, listens, and makes everything work — then stays available when questions come up later. No call centers. No technician roulette. No runarounds.
I recommend what's right for your home and budget, not what's easiest to sell. Plain English explanations. Solutions that fit your life. Someone who knows your setup and picks up the phone.
My Philosophy
I believe your home technology should work for you — from minimal tech to full automation. Where possible, I recommend products that keep you in control: local storage instead of ongoing cloud fees, open platforms instead of vendor lock-in, and systems that keep working even if a company changes their pricing or shuts down a service. Your data stays in your home. Your system stays yours.
Why FTO
Plain English explanations every step of the way. I recommend what genuinely fits your home and your budget — not the most expensive option or the easiest thing to sell.
You deal with me directly, every time. No handoffs, no "let me check with the team." When something needs attention, you know exactly who to call.
25 years building and testing complex software systems at Microsoft translates directly to home technology. I plan before I act, document everything, and test thoroughly before I leave.
I show up at your home — in Post Falls, Coeur d'Alene, Spokane, and surrounding areas. No remote-only support, no offshore help desk. Real, in-person service from someone who knows the area.
Referral Partners
"How many of your buyers walk into their dream home only to find the Wi-Fi is spotty, the doorbell cam won't connect, or the smart lights are a headache?"
FTO is the trusted tech resource you can confidently hand off to. Your clients get great service — and you look like a hero. Let's talk about a Move-In Tech Tune-Up for your buyers, or a preferred-partner arrangement for new builds.
I work from your plans at design stage, coordinate with your subs on rough-in, and commission the finished system at move-in. Your clients get a genuinely smart home from day one.
Lighting control, shading, and audio that complement your design vision — spec'd and commissioned cleanly, with no compromises to your aesthetic.
Offer a Move-In Tech Tune-Up at closing. Fast Wi-Fi, connected devices, and a smooth start means happy clients and referrals that come back to you.
Schedule a free, no-obligation in-home consultation. Serving Post Falls, Coeur d'Alene, Spokane, and surrounding areas.